On-site help

Technical support

Pick the issue you're facing — we'll walk you through it step by step. If it's not resolved, call us between 9 AM and 11 PM and press 3 for remote help.

No one answers the phone between 11 PM and 9 AM. Consult this technical support page and our FAQ, then leave us a voicemail at 438 932 5065 or send us an email to report the issue. We will refund or credit the lost time.

If a technical issue made you lose time, send us an email with the details and time lost, or leave us a voicemail. We will refund or credit the lost time.

Or pick a category

Urgent or fully stuck

Call us between 9 AM and 11 PM

Frozen screen, door won't unlock, TrackMan down: we solve 95% of cases remotely in under 5 minutes.

438 932 5065 · press 3

No one answers the phone from 11 PM to 9 AM — leave a voicemail or email us. We will refund or credit the lost time.